So much time is spent on "Smile Sheets" when it is possible to track meaningful impact data. When we do track meaningful data we find out interesting features that improve the success of behaviour change - like small group cohorts and 90min training sessions.

This week I had a conversation with a potential coach in an element of our business. During the call he highlighted concern that I wasn't serious enough because I had back up plans. He saw this as a weakness. There are many reasons I won't be working with him, one was that he failed to recognise the strength I have in knowing I have lots of options. Knowing I have options gives me the freedom to test things out, say brave things, be clear about what I value