Listen, Speak, Lead

Service Description

Nursing and Midwifery Managers and Executives sit at the fault line between bedside reality and boardroom accountability. Every day, you are asked to hold risk, absorb distress, confront behaviour, and inspire hope. However, when difficult conversations with managers or senior clinicians are avoided or mishandled, issues don’t disappear—they harden. The story of strained culture, creeping absenteeism, and departing unit managers is becoming increasingly familiar. Shifting from Fear to Calm Courage This masterclass provides actionable practices to transform high-stakes conversations, helping you move your culture from a state of "Fear & Silence" to "Calm Courage & Connection". We combine four evidence-informed lenses so that your words reliably create learning instead of defensiveness, and accountability instead of shame: Emotional Culture Advocacy & Inquiry Mastering Feedback Coaching with Curiosity This is not a "one-and-done" training course; it is a structured journey designed to turn new knowledge into sustained actions. Your registration includes: Pre-Work: A 30-minute, self-paced eLearning module introducing the core frameworks so you arrive ready to dive in. The Live Masterclass (March 25th, Brisbane CBD): A highly interactive, 7-hour face-to-face workshop where you will map your team's emotional culture and practice your new communication skills on real-world healthcare scenarios. The Habit Builder (30 Days of Support): To ensure the learning sticks, you will receive 30 days of digital micro-coaching. This tool provides short prompts, nudges, and structured reflection to help you practice and embed these new leadership habits in the flow of your daily work. Follow-up Webinar: A 90min virtual group session held approximately four weeks later to share wins, troubleshoot live challenges, and re-anchor the tools. This workshop is for Nursing & Midwifery Managers, Executive leaders, including Directors, and General Managers who want to build psychologically safe, accountable, and compassionate healthcare cultures. With only 20 spots available, we encourage you to secure your registration and leverage the colleague discount to bring your leadership team along. Coffee and Catering is provided in our delightful setting. This is not your usual leading people program.